We offer worldwide shipping!
Free standard shipping when you spend over $30 USD. We also offer Express Shipping with additional charge if you are in a hurry.
All orders will be dispatched within 24-48 hours.
The average delivery time for orders to the United States is 5-9 business days and to the rest of the world is 3-14 business days.
*Shipping time excludes clearance/customs delays (if applicable).
**Please expect slight shipping delays due to COVID-19.
A tracking number will be sent to you via email after your order has been shipped. If you do not receive a tracking number after 48 hours of placing the order, please send us an email with your order number at firstname.lastname@example.org and we will sort it out as quickly as possible for you.
Tonic Bubble is not responsible for delays, stolen or lost shipments in transit or orders sent to incorrect, invalid addresses or correct addresses.
If your order is marked as delivered on your tracking, but you did not receive it, we will assist you in filing a claim with the carrier. This request for assistance with a claim must be made within 7 business days from a package being marked as delivered.
***Please note that filing a claim does not guarantee that we will be able to provide a reshipment or refund. Our resolution will be based on the findings of the carrier once they have completed the investigation.***
Your package may subject to customs and duties depending on your destination country. Tonic Bubble does not hold responsibility for covering these charges. If you would like to know for sure, please contact us at email@example.com so we can figure it out for you!