FAQs

Filtered Shower Head

For Vitamin C Cartridge: On average, you can use up to 1,320 gallons before the VC gel is completely depleted, which is around 2.5 months for a household of 1, 1-2 months for a household of 2 and 3.

For PP Cotton Filter: Lasts 1-2 months

For Microfiber Cloth: Lasts 1-2 months

For Mineral Disk Filter: Lasts 3-4 months

The lifespan of each filter depends on the usage and your tap water quality coming through your water piping system.

All filters must be replaced to maintain optimal filtration results.

Our shower head does not come with a hose or bracket. If you are already using a handheld shower head, you can simply replace it with Tonic Bubble shower head following our instruction. If you do not have a handheld shower head installed, you will need to purchase a shower bracket and hose separately.

Tonic Bubble shower head fits the global standard tap 1/2-inch thread which the majority of homes have. If you are unsure about your shower head fitting, you can email us a picture of your current shower head at support@tonicbubble.com and we can help you!

Our Vitamin C filters are made from natural ingredients: 75% of pure ascorbic acid (this is Vitamin C), essence, distilled water, pectin and dextrin (an edible starch). We have obtained SDS and SGS certificates for the Vitamin C filter and it’s proven to be safe to use for even children and pets!

Water softeners and water filters perform two different types of treatment.

Tonic Bubble Shower Head filters out unwanted chlorine, chloramines and mineral contents like copper, lead, iron, and manganese. As a result, it reduces soap scum and alleviates some damaging effects of hard water on your skin and hair.

A water softener is a large industrial system built into your home that combats calcium and magnesium by replacing them with sodium or potassium chloride through a process called ion exchange. While we may help reducing limescale to a certain extent, we won’t be able to remove it 100%.

Please be aware that a water softener does not remove any chlorine, dirt, sediments and contaminants. Therefore, depending on your needs, you may only need a water filter or water softener — or in some cases, a combined water filter and softener.

In areas where tap water contains excessive amounts of contaminants and minerals may cause build-up and interruption of water flow. To solve this problem, simply wash both sides of the spray plate or replace the microfiber cloth.

Shipping

We offer worldwide shipping!

FREE standard shipping when you spend over $30 USD. We also offer express shipping with additional charge if you are in a hurry.

For more information, please visit our Shipping page.

We aim to dispatch all orders within 24 hours. However, please allow up to 48 hours for us to process your order during peak days.

The average delivery time for orders to the United States is 5-9 business days and to the rest of the world is 3-14 business days.

*Shipping time excludes clearance/customs delays (if applicable).

**Please expect slight shipping delays due to COVID-19.

A tracking number will be sent to you via email after your order has been shipped.

If you do not receive a tracking number after 48 hours of placing the order, please send us an email with your order number at support@tonicbubble.com and we will sort it out as quickly as possible for you.

If for any reason you are not completely satisfied with your Tonic Bubble purchase, you can return it within 30 days of receipt. Please visit our Return Policy page for more information and instruction.

If you have more questions, we are happy to help! Just send us an email at support@tonicbubble.com and we will get back to you asap.